Overview
This Privacy Policy describes how GENSLIDE ("we", "us") collects, uses, and shares information when you use our website and application.
Information we collect
Account and identity
When you sign in, we may collect basic account information such as your email address and a user identifier.
Project content
We process the content you create or upload (for example: presentation slides, images, fonts, and documents) to provide editing, saving, syncing, and export functionality.
Usage and diagnostics
We may collect technical information about your device and your interaction with the app (for example: pages viewed, feature usage, and error logs) to improve reliability and performance.
How we use information
We use information to:
- Provide and maintain the service (including saving and syncing projects).
- Authenticate users and prevent abuse.
- Process uploads and exports (such as PPTX and PDF).
- Improve product quality, performance, and user experience.
- Communicate with you about support requests and service-related notices.
Sharing
We may share information with service providers that help us operate the product (for example: hosting, storage, analytics, and security). We do not sell your personal information.
Security
We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Data retention
We retain information for as long as necessary to provide the service and comply with legal obligations. You may delete projects or your account where supported.
Contact
If you have questions about this Privacy Policy, contact us at support@genericslab.com.